+1 913-717-6111
4912 Skyway Drive, Manhattan, KS 66502

FAQs

Got Questions?

COST

How much does your training cost?

One of the first questions we are often asked is “how much does your training cost?”

We can give you the cost of our group classes, private lessons or day training sessions. But, for most people it is more about “how much will it cost to meet my dog’s behavior goals” than it is about each specific class. Will you be happy if your dog only learns to sit and down in a single group class? Or are you expecting your dog to have perfect manners no matter where you take them?  Do you want your dog to get special titles like the AKC CGC or service or therapy dog certificates? There are so many variables when it comes to goal setting for your dog and your goals will dictate the overall long-term cost.

Our cost to train your dog  is contingent on:

  • what you’d like your dog to achieve
  • how much of the training you want to participate in
  • and, are there any behavioral problems we need to overcome before learning will happen

Misbehavior is the #1 reason dogs are surrendered. Many of the problems people list for surrendering a dog are fixable through training. Untrained dogs can be a risk to other people and dogs. If you think training is expensive, envision the cost if your dog were to get in a fight with another dog. You risk lawsuits, medical care, veterinarian care, legal fees and animal control fines. That being said, preventive training makes good financial sense.

We are always happy to set up a training plan for your dog’s training. By doing that, you can utilize package discounts to save money for long-term, consistent training. Just ask!

WHEN?

When do your levels group classes start? I don't see start and end dates anywhere!

Our group obedience classes, also known as “Grades 1-5”, are open enrollment. You purchase the credits for the class you want to take and redeem them as you use them. You pick your class dates based on your schedule. Your credits start the first day you attend class and you are able to register for our Grades 1-5 level group classes for as long as you have credits to use. Need to skip a week? No problem. You choose the class dates you want to attend. To get the maximum benefit from the class, we do ask that when you purchase a class that you complete the class within a specific time frame. Time frames are given during the purchase process.

This works the same for Recess!, day training and private lessons. You purchase credits and schedule your lessons at your convenience.

Our focused skills and dog sports group classes do have a start and end date. These classes  are offered less often than our foundation obedience classes and also require a minimum of 4 people to be enrolled for us to hold the class.

VACCINATIONS AND HEALTH

What vaccinations does my dog need?

PLEASE keep your dogs current on vaccinations in accordance to your veterinarian’s recommendations. At the minimum, puppies should have started their series and have waited 10 days from their first vaccination to start puppy classes. Dogs ages 4 months old or older should be current on their rabies and bordetella vaccinations as well.

If under the guidance of a licensed veterinarian, you chose to titer test your dog instead of vaccinating, keep in mind, titers do NOT denote protection against a given disease. Titers only measure antibodies, not immunity. We ask that you provide a letter from your veterinarian stating the titers for the above diseases are within range.

Your pet needs to be free of signs of communicable diseases to attend classes. Even if your vaccinations are current, it’s possible to pass minor illnesses among other dogs. Please watch for signs of coughing, sneezing, discharge from the eyes or nose, lethargy, vomiting, diarrhea, or fever and do not bring a dog with these symptoms to MuttSchool.

TRAINING SUPPLIES

What should I bring?

  • A hungry dog! (Do not feed adult dogs at least 6 hours before class, and puppies at least 3-4 hours before class.)
  • A generous supply of small, tasty, soft treats. We recommend small highly desirable bits of meat, cheese, or soft prepared dog food (such as Fresh Pet, available at Sunflower Pet Supply’s pantry location inside our building). Your dog will eat an entire meal of treats during a training class and its entire days worth of food during day training or board and train. Dry kibble or treats are best used only at home or mixed in lightly with the highly desirable treats.
  • If doing day training or board and train, please provide kong stuffers like pate-style canned dog food or natural peanut butter. It takes about a can of food a day depending on the size of your dog.
  • Harness and Leash:  We recommend the Freedom No Pull Harness  or the Ruffwear Front Range Harness with the marine leash
  • No chain, pinch or shock collars and no retractable leashes allowed

REFUNDS

Can I get a refund?

MuttSchool can not grant any refunds on our services, including partial refunds.

After you have purchased credits and attended the first class session (this includes group classes, day training, WALK-N-TRAIN, boarding school, etc.), refunds will not be given for unused credits. We encourage students to observe a class without their dog if they have any questions about our training style and methods.

MuttSchool offers classes that allow for flexible scheduling. You purchase credits and can redeem them for scheduled class times. We feel that it is important to keep our class sizes small for the benefit of the participants. When you sign up for a class date, you are reserving a spot in that class so someone else may not sign up. If you don’t show up to that scheduled class, you will lose the credit for that class.

We are not able to refund for you changing your mind about training, not having enough time to attend classes or rehoming your dog.

REFUSAL OF ENTRY

My dog is.... sick, in season, or barky at other dogs.

MuttSchool instructor(s), at their discretion, may refuse entry to a pet which is not healthy, is in season, is reactive towards people or other dogs, shows aggression, or does not seem suitable for the services provided. No refund will be given under such circumstances.

  • Sick Dog.If your dog is sick, please do not bring them to class. If you have a question about what is allowed in class, please contact the instructor. You are encouraged to come to class without your dog to see what is covered that day.
  • Bitches in season are not allowed in group classes or in our other services where dogs are in attendance (private lessons are fine). You are encouraged to come to class without your dog to see what is covered while your dog is in season.
  • Reactivity or aggression. Some behavioral problems may require more individualized attention than can be given in a group class setting.The instructor reserves the right to expel dogs who show reactivity or aggression towards people or other dogs. Private sessions may be recommended in these cases. Please be sure to disclose any reactive or aggressive tendencies that your dog may have to the instructor prior to registering.

CHILDREN

Can I bring my kids to group classes?

Children under 12 that attend group classes must be supervised by a second adult so the primary handler of the dog can devote their full attention to class. Here are a few ground rules to keep our kiddos safe!

  • No child should approach a dog other than their own without instructor’s permission.
  • Please keep children from climbing on agility equipment.
  • Children should not play with items intended for dog training use (hula hoops, ball pits, crates)
  • If a child/children are disruptive in class, you will be asked to not bring them back to future classes.

CLOSURES

Classes and/or day training may be cancelled:

  • If USD 383 is closed due to severe weather in the winter.
  • If threatening weather such as severe thunderstorms, flooding, hail or tornadic activity are present in the area.
  • If a dangerous situation is nearby (since we are in close proximity to Ft. Riley and an airport)
  • If there is not enough attendance to justify holding a group class or day training. We will try to give you 24 hours advanced notice, but that is not guaranteed.

Holiday Closures

MuttSchool is closed on Thanksgiving Day, Christmas Eve, Christmas Day, New Years Eve, and New Years Day. We may be closed or have limited hours the week between Christmas and New Years for facility cleaning and sealing of the rubber floor. We reserve the right to close on other holidays depending on demand and class enrollments. Watch our facebook page for all holiday closures.

INTERNSHIPS AND VOLUNTEER WORK

I love dogs and would like to volunteer or do an internship.

Our insurance won’t cover volunteers or internships that aren’t associated with an educational program. If you would like to intern, you would first need to be enrolled in one of these programs:

MuttSchool-KS serves towns in northeastern Kansas along the I-70 corridor, including Manhattan, Junction City, Ft. Riley, St. Marys, Wamego, Silver Lake, Topeka, Abilene, and Salina. Travel fees may apply.