MuttSchool can not grant any refunds on our services, including partial refunds.
After you have purchased credits and attended the first class session (this includes group classes, day training, WALK-N-TRAIN, boarding school, etc.), refunds will not be given for unused credits. We encourage students to observe a class without their dog if they have any questions about our training style and methods.
MuttSchool offers classes that allow for flexible scheduling. You purchase credits and can redeem them for scheduled class times. We feel that it is important to keep our class sizes small for the benefit of the participants. When you sign up for a class date, you are reserving a spot in that class so someone else may not sign up. If you don’t show up to that scheduled class, you will lose the credit for that class.
We are not able to refund for you changing your mind about training, not having enough time to attend classes or rehoming your dog.